Policy

Registration Policy, Procedures and Enquiries

Registration of Participants

Registration of Participants is on a first-come-first-served basis. Registration forms must be completed and submitted to SIRIM Training Services Sdn Bhd at least seven (7) working days before the commencement date of the training programme. Completed registration forms can be submitted to SIRIM Training via fax, email or mail.

Confirmation

Subject to SIRIM Training having received the completed registration forms, SIRIM Training shall notify the participants on the confirmation of the training programme with the full administrative details concerning the course at least 5 working days before the commencement date of the training programme.

Payment

Full payment shall be made before the commencement date of the training programme. All payments shall be made in Malaysian Ringgit. For local participant(s), payment can be made by cross cheque, bank draft or cash. For overseas participant(s), payment can be made by bank drafts or telegraphic transfers. All cheques and bank drafts shall be made payable to SIRIM Training Services Sdn. Bhd. and sent together with your completed registration form to: The Secretariat, SIRIM Training Services Sdn. Bhd.

Cancellation

All cancellations must be made in writing.

• The written cancellation notice received by SIRIM Training shall be at least five (5) working days before the commencement date of the training programme, SIRIM Training will at its own discretion either refund in full the course fees already paid or arrange a transfer to another programme.

• For written cancellation notice received by SIRIM Training less than 5 working days before the commencement date   of the training programme, SIRIM Training will refund only fifty percent (50%) of the course fees already paid.- No refund will be given for cancellation notice received by SIRIM Training on or after the commencement date of   the training programme.

• A fee of RM100 will be imposed for confirmed registration if the participant fails to attend without having cancelled   on time.

• If the participant is unable to attend the training programme, the participant may send a substitute participant at no   extra charge. Please provide the name and position of the substitute participant at least two (2) working days prior   to the commencement date of the training programme.

Group Discount

Programmes listed under SIRIM Training Planner are subject to the following group discount:

• 3 - 4 participants from the same organization, registered for the same training programme (date and course) -   5% discount per participant
  

• 5 or more participants from the same organization, registered for the same training programme (date and course) -  10% discount per participant.
  

• Group discount is not valid during any promotional period.
  

Transfer of Registration

Transfer of registration of the same training programme to another available date is allowed (subject to availability) if SIRIM Training is informed in writing at least five (5) working days before the commencement date of the training programme.

Packaged of Public Training Programme

The training course fees are inclusive of the followings: certificate, course notes, stationery, lunch and refreshments. The certificate is awarded only if the participant has attended and participates in at least 80% of the training programme modules.

In-house Training Programmes

Training programmes can also be conducted at company premises as in-house training programmes.

Grant Under the Pembangunan Sumber Manusia Berhad (PSMB)

Companies registered with the PSMB can apply to claim 100% of the course fees from the PSMB Schemes under the SBL (Skim Bantuan Latihan) and SBL Khas (for selected courses only). The contact number for PSMB, Tel: 03 - 2096 4800. SIRIM Training is appointed as one of the registered training providers category A under PSMB, Registration No: 0052.

Disclaimer

While every reasonable effort will be made to deliver the training programmes as scheduled in SIRIM Training Planner, SIRIM Training reserves all right to cancel or postpone the training programme or to make any change to the training programme including the speaker(s), date, venue, programme content or other matters without prior notice.

Disclaimer

The training materials contain information that is protected by copyright and belong to SIRIM Training and/or the copyright holder(s). SIRIM Training and the copyright holder(s) reserve all rights including all rights in respect of the translation, reprinting and copying of the training materials or any part thereof. No part of the training materials may be reproduced, processed, copied or distributed in any form whatsoever using electronic systems or other means without the prior written consent of SIRIM Training.